How importantant is online reputation management, or ORM? News on the web travels fast - bad news doubly so. Months of campaigning can be undone in days, even hours.
Web 2.0 and the growth of user generated content means that a dissatisfied customer can be ranking number one in Google for your company name in no time at all.
encelia offers the monitoring of a number of keywords - company name, main directors for example - on your behalf. As references occur within the web chatter they are collected and placed in a monthly report while any negative references are sent to you immediately upon their discovery with recommendations.
Read more about Online Reputation Management (ORM) in the encelia Blog
“Najm is an extremely knowledgeable and experienced online executive who has gained the respect of all those he works with. His deep knowledge of online subjects from SEO, Social Media to Brand Reputation Management and Analytics has been a great comfort to me when working with him on projects or seeking advice when needed.
Najm is very easy to get along with and committed to his work and always delivers.
Top bloke, great work”
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Encelia, Moseley Exchange, 49-53 Alcester Road, Moseley, Birmingham. B13 8JP
